at the very Core of it all … is Content!
India, July 30, 2014 – Serco, the international service company announced today that its global services division has been recognised as a Star Performer and a Leader by leading global research and advisory firm, Everest Group in its Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK Matrix™ Assessment 2014 report. The PEAK Matrix …
India, February 18, 2014: Serco, the international service company announced today that its insurance BPO business has been recognised as a Major Contender by leading global research and advisory firm, Everest Group in its Insurance BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2013 report. The PEAK Matrix is a framework to assess the …
India, December 10, 2013: Serco, the international service company is pleased to announce that it has been featured in the Global Services (GS) 100 list that recognises corporations for their leadership as an outsourcing player worldwide. This is the third year Serco has been featured in the Global Services 100 list. The list reflects the …
India, November 13, 2013: Serco, the international service company, announced today that its Customer Contact Center Outsourcing (CCO) business has been positioned as a ‘Leader’ by leading global services research and advisory firm, Everest Group, in its recent report, Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK Matrix™ Assessment 2013. Everest Group previously …
India, 31st October, 2013: Serco, the international service company announced today that it has been identified as a major contender for its banking BPO capabilities. The recognition by leading global research and advisory firm, Everest Group is in its Banking BPO Service Provider Landscape with PEAK Matrix™ Assessment 2013 report. This report is based on …
India,21st September 2013: Serco, the international service company announced today that its finance and accounting outsourcing (FAO) business has been positioned as a Major Contender by leading global services research and advisory firm, Everest Group on its PEAK Matrix™ Assessment 2013 report. This report is based on detailed analysis of market success and wins in 2012, …