Tag «serco»

RAJENDRA DESHPANDE HONOURED ‘VERSATILE CIO OF THE YEAR’ AT THE PRESTIGIOUS CIO100 SYMPOSIUM & AWARDS

India, September 11, 2015: Serco’s Global Services business, Chief Information Officer, Mr Rajendra Deshpande, has been honoured as ‘The Versatile CIO of the Year’ at the CIO100 India Symposium & Awards, held to celebrate the tenth edition of the symposium, in Pune recently. The annual award recognizes organizations that demonstrate the highest level of operational …

SERCO CONTACT CENTRE BEST IN WESTERN AUSTRALIA (WA)

Australia/India Aug 5, 2014 – Serco’s Transperth contact centre has been named Western Australian Contact Centre of the Year in the latest Auscontact Association Awards. The Centre, with fewer than 30 full time employees, is managed by Serco on behalf of Transperth, answering calls to the Transperth InfoLine and directing the public with information regarding …

Serco appoints Rupert Soames as Group Chief Executive

Mumbai, 28 February 2014 : Serco Group plc (Serco), the international service company, is pleased to announce the appointment of Rupert Soames OBE as Group Chief Executive with effect from 1 June 2014, at which point he will join the Serco Group plc Board.  Ed Casey will continue to lead the company as Chief Executive …

Serco emerges as a Major Contender in Insurance BPO service provider report from Everest Group

India, February 18, 2014: Serco, the international service company announced today that its insurance BPO business has been recognised as a Major Contender by leading global research and advisory firm, Everest Group in its  Insurance BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2013 report. The PEAK Matrix is a framework to assess the …

Serco Wins Golden Peacock Award for Corporate Social Responsibility

India, January 21, 2014: Serco’s Global Services business has won the prestigious Golden Peacock Award for Corporate Social Responsibility. The Award was presented during the 8th International Conference on Corporate Social Responsibility – 2014 ‘Golden Peacock Awards Night’. The award ceremony was organized by the Institute of Directors under the Chairmanship of Justice P. N. …

Serco wins 2013 Global 100 Services honour

India, December 10, 2013: Serco, the international service company is pleased to announce that it has been featured in the Global Services (GS) 100 list that recognises corporations for their leadership as an outsourcing player worldwide. This is the third year Serco has been featured in the Global Services 100 list. The list reflects the …

Serco Positioned as ‘Leader’ in Customer Contact Center Outsourcing Report from Everest Group

India, November 13, 2013: Serco, the international service company, announced today that its Customer Contact Center Outsourcing (CCO) business has been positioned as a ‘Leader’ by leading global services research and advisory firm, Everest Group, in its recent report, Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK Matrix™ Assessment 2013. Everest Group previously …

Serco recognised as a Major provider of Banking BPO Services

India, 31st October, 2013:  Serco, the international service company announced today that it has been identified as a major contender for its banking BPO capabilities. The recognition by leading global research and advisory firm, Everest Group is in its Banking BPO Service Provider Landscape with PEAK Matrix™ Assessment 2013 report. This report is based on …

SERCO WINS EMC TRANSFORMERS AWARDS

India, October 14, 2013: Serco, the international services company has been recognized at the prestigious EMC Transformers Awards for its deployment of a Storage Consolidation solution. This award was conferred at a gala awards ceremony held in Mumbai.  The EMC Transformers Awards identify and recognize the changes being brought in Indian enterprises through the smart …