at the very Core of it all … is Content!
India, February 18, 2014: Serco, the international service company announced today that its insurance BPO business has been recognised as a Major Contender by leading global research and advisory firm, Everest Group in its Insurance BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2013 report. The PEAK Matrix is a framework to assess the …
India, November 13, 2013: Serco, the international service company, announced today that its Customer Contact Center Outsourcing (CCO) business has been positioned as a ‘Leader’ by leading global services research and advisory firm, Everest Group, in its recent report, Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK Matrix™ Assessment 2013. Everest Group previously …
India, 31st October, 2013: Serco, the international service company announced today that it has been identified as a major contender for its banking BPO capabilities. The recognition by leading global research and advisory firm, Everest Group is in its Banking BPO Service Provider Landscape with PEAK Matrix™ Assessment 2013 report. This report is based on …
India,21st September 2013: Serco, the international service company announced today that its finance and accounting outsourcing (FAO) business has been positioned as a Major Contender by leading global services research and advisory firm, Everest Group on its PEAK Matrix™ Assessment 2013 report. This report is based on detailed analysis of market success and wins in 2012, …