Winners Announced in 12th Annual Stevie® Awards for Sales & Customer Service

Indian Companies Among Top Customer Service Awards and Sales Awards Winners Announced in Las Vegas

Winners in the 12th annual Stevie® Awards for Sales & Customer Service, recognized as the world’s top customer service awards and sales awards, were unveiled on Friday night at a gala ceremony in Las Vegas, NV, attended by more than 600 executives from around the world.

The complete list of Stevie Winners by category is available at http://www.StevieAwards.com/Sales.

Four Indian companies were named as Stevie Award winners. Future Generali India Insurance Company Ltd. of Mumbai won the Gold Stevie Award for Customer Service Complaints Team of the Year – Financial Services Industries and two Silver Stevie Awards for Award for Innovation in Customer Service – Financial Services Industries and Contact Center of the Year (Up to 100 Seats) – Financial Services Industries. Dell Technologies of Bangalore, Karnataka won two Silver Stevie Awards for Customer Service Department of the Year – Computer Services and Customer Service Department of the Year – Computer Software – Up to 100 Employees, and two Bronze Stevie Awards. Intelenet Global Services of Mumbai won the Gold Stevie Award for Front-Line Customer Service Team of the Year – Financial Services Industries and one Bronze Stevie Award. WNS (Holdings) Limited of Mumbai won two Bronze Stevie Awards.

DP DHL, with Gold, Silver, and Bronze Stevie Awards wins for activities in Vietnam, Argentina, Lebanon, the U.S., and other nations, was the most honored organization this year, earning the top Grand Stevie Award trophy for the fifth consecutive year. Other Grand Stevie Award winners, in descending order, include IBM, HomeServe USA, VIZIO Inc., Sales Partnerships, Inc., John Hancock Financial Services, FIS, Carbonite, Visualize, and Delta Vacations.

Winners in the People’s Choice Stevie® Awards for Favorite Customer Service, as determined by more than 124,000 public votes, which were announced on February 15, were also presented at the event.

The presentations were broadcast live via Livestream and are available to watch on line.

The awards are presented by the Stevie Awards, which organizes several of the world’s leading business award shows including the prestigious International Business Awards® and The American Business Awards.

More than 2,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Finalists were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Entries were considered in 89 categories for customer service and contact center achievements including: Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.

About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.

Sponsors of the 12th annual Stevie Awards for Sales & Customer Service include HCL Financial Services, Rant & Rave, Sales Partnerships, Inc., and ValueSelling Associates, Inc.