WannaCry & The Reality Of Patching: Trend Micro on the latest WannaCry Ransomware attack, which has spread globally

A panic situation built-up in India. Another variant of the ransomware out yesterday

Bangalore, May 15, 2017 – Trend Micro Incorporated (TYO: 4704TSE: 4704), a global leader in cybersecurity solutions, detected and monitored WannaCry since its emergence in the wild in April, 2017, and has been protecting users and enterprises with the ransomware protection features of machine learning-infused Trend Micro™ XGen™ security. The initial variant (RANSOM_WCRY.C) was typically distributed via phishing attacks that then had users downloading the malware from Dropbox. The WannaCry ransomware variant of 12-May-2017 has been engineered to take advantage of the most common security challenges facing large organizations today. Starting with a basic phish, this variant uses a recent vulnerability (CVE-2017-0144/MS17-010) allowing the ransomware to spread like a worm throughout unprotected networks.

WannaCry ransomware targets and encrypts 176 file types. Some of the file types WannaCry targets are database, multimedia and archive files, as well as Office documents. In its ransom note, which supports 27 languages, it initially demands US$300 worth of Bitcoins from its victims—an amount that increases incrementally after a certain time limit. The victim is also given a seven-day limit before the affected files are deleted—a commonly used fear-mongering tactic. WannaCry leverages CVE-2017-0144, a vulnerability in Server Message Block, to infect systems. The security flaw is attacked using an exploit leaked by the Shadow Brokers group—the “EternalBlue” exploit, in particular. Microsoft’s Security Response Center (MSRC) Team addressed the vulnerability via MS17-010 released March, 2017.

ShardaTickoo, Technical Head at Trend Micro, India, said,” Primarily the regions that have been attacked by the ransomware ‘WannaCry’ include UK, Europe and the APAC region, which include India as well. The data is still being gathered. It’s more of panic situation been built-up. No specific sectors have been targeted and neither is there an intent to target any specific sector, it’s across Government, IT/ITES, healthcare etc. We have seen customers calling us just to see if the controls are in place. There have been some cases reported, but the number is not significant. Our support lines are jammed, and the team has been working overtime through the weekend. There have been customers who have acknowledged being hit by significant ransomware attacks, and our products at the email gateway solution – advance email security has been able to do a great job of containing it. Customers are under attack but our customers are protected. We have a free online tool for those who aren’t our customer, which can co-exist with their security in place. A customer hotline has been setup, and webinars/workshops have been setup as well.”

“There has already been another variant of the ransomware out yesterday, which does not have a ‘Kill Switch’, making it difficult to contain. The threat actors have upped their ante to ensure the coverage is widespread. As we speak, it has already started infecting countries in UK & Europe, and has not yet spread to India. What is needed is that organizations have a basic hygiene in place, as the modus operandi of these attacks is through phishing emails,” she further added.


The WannaCry campaign used a vulnerability that was publicly known for 59 days. Unfortunately, we’ll continue to see this vulnerability exploited for weeks—if not months—to come. What makes WannaCry’s impact pervasive is its capability to propagate. Its worm-like behavior allows WannaCry to spread across networks, infecting connected systems without user interaction. All it takes is for one user on a network to be infected to put the whole network at risk.

Trend Micro offers a free assessment tool that can detect the WannaCry ransomware. This tool uses machine learning and other techniques similar to those seen in OfficeScan XG to highlight the protection provided by advanced endpoint security tools. In addition to strong endpoint protection, Trend Micro also recommends strong email security solutions to help prevent the initial infection and a strong backup strategy to help recover from successful ransomware attacks

Trend Micro recommend that all compromised machines are immediately isolated and relevant backups are protected from further changes. Since this attack appears to exploit a known Microsoft vulnerability – customers should consider disabling SMB in their environments if possible – either via GPO or using instructions provided by Microsoft. In addition, we recommend patching with MS17-010 or using Trend Micro virtual patching as this is what is being used to propagate to other machines.

Trend Micro customers using the latest versions of OfficeScan and Worry-Free Business Security should ensure that they have both Predictive Machine Learning (OfficeScan XG, Worry-Free Services) and all relevant Ransomware protection features enabled in their product.  The following article contains information on optimal configurations to help protect against ransomware: https://success.trendmicro.com/solution/1112223. Trend Micro Deep Discovery Inspector customers with the latest rules also have an additional layer of protection against the vulnerabilities associated with the exploit.

WannaCry highlights the real-life impact of ransomware: crippled systems, disrupted operations, marred reputations, and the financial losses resulting from being unable to perform normal business functions—not to mention the cost of incident response and clean up.

Here are some of the solutions and best practices that organizations can adopt and implement to safeguard their systems from threats like WannaCry:

Trend Micro’s white paper provides guidelines to help businesses implement a patching system to keep their systems safe. Rapid patching combined with reasonable security controls for mitigating new and existing threats are the one-two punch your organization needs to reduce its risk of operating in the digital world. While the problem and solutions are technical in nature, getting the work done starts with communications. There’s no better time to start than now.


About Trend Micro

Trend Micro Incorporated, a global leader in cybersecurity solutions, helps to make the world safe for exchanging digital information. Our innovative solutions for consumers, businesses, and governments provide layered security for data centers, cloud environments, networks and endpoints. All our products work together to seamlessly share threat intelligence and provide a connected threat defense with centralized visibility and control, enabling better, faster protection. With more than 5,000 employees in over 50 countries and the world’s most advanced global threat intelligence, Trend Micro enables organizations to secure their journey to the cloud.  For more information, visit www.trendmicro.com.