Understanding the Indian Employee a Little Better: Latest Findings from Kelly Services India Report™

New Delhi, March 03, 2014– Global workforce solutions leader, Kelly Services^®, today released their findings of the Kelly Services India report titled ‘Understanding the mind of an employee’. This paper analyses motives behind employees moving jobs across five key sectors: Engineering, IT, Financial Services, FMCG and Pharmaceuticals. It is a given that employees do shift jobs for financial gains. This report throws light on the reasons behind employee movements Kelly Services India saw in 2013.

This report also gives some direction to employers who might see active job movements once the appraisal cycle ends this year. The reasons in 2014 are unlikely to be any different. It gives HR professionals an opportunity to reflect and attempt remedial measures to address the same.

“There is a need for today’s HR to identify the key factors that lead to movement of the employees across sectors and deploy necessary retention plans”, said, Mr Kamal Karanth, Managing Director, Kelly Services India.

The report shows that 70% employees stated compensation as the reason behind changing jobs in the engineering sector, it was also seen that there were 15-20% of the candidates who switched jobs to get exposure into a new area of work. In the IT sector job satisfaction was one of the primary reasons for switching whereas for senior roles monotony in the role was the main driver. Life Science and Pharma seem to be sectors witnessing progress in terms of hiring IT professionals from mainstream IT Industry. Among all other industries, BFSI continues to lead in hiring IT professionals as improved technology is key for banking Industry to innovate and progress.

The Financial Services job market is very varied; in the Back office space most of the movements in Finance, Business Intelligence & Analytics took place for better roles, quality of work/projects and salary hikes. In many organizations supervisors were not really the factor for movements.

In the FMCG sector Brand equity/market reputation of the company was primarily the driving force for attracting candidates to a role, at senior leadership levels, we saw that candidates were looking at challenging opportunities where they can use their experience and expertise in setting up new businesses. Pharma sector on the other hand saw that the major motivator to change jobs is better and higher position/role than the current one, and the benefits/incentives associated with it like compensation hikes, perks, career development, etc.

Mr Karanth further added that, “It is vital for leadership teams and HR departments to constantly revive policies for the existing employees. At the same time it is equally important for them to think of various strategies to engage better with them so that the rate of workforce retention increases.”

Key Findings Pertaining to the India Landscape
Factors Driving job movement	Sector
Compensation	Engineering
Job Satisfaction	IT
Better roles, quality of work/projects and salary hikes	Financial Services
Better roles, and the benefits/incentives associated	FMCG
Better and higher position/role than the current one, and the benefits/incentives associated with it like compensation hikes, perks, career development, etc	Pharmaceuticals
Did candidates move industries
5% of the total placements move industries The ones that moved were in cases of support functions and in the Engineering Services vertical	Engineering
Life Science and Pharma seem to be sectors witnessing progress in terms of hiring IT professionals from mainstream IT Industry Among all other industries, BFSI continues to lead in hiring IT professionals as improved technology is key for Banking Industry to innovate and progress	IT
For functions like HR, Finance, Audit, Legal & Procurement, candidates were open to move industries However, we did not see any movements in roles that are domain specific.	Financial Services
Movement was seen in Sales, Marketing, Supply Chain, Finance and at mid-levels	FMCG
Movement of candidates within the broad Pharma/Life science sectors is quite common with candidates moving from Pharma companies to Medical Devices, Clinical Research organizations, B2B Pharma/Life science cos, Diagnostics, CROs, etc.	Pharmaceuticals

About Kelly Services

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly^® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 560,000 employees annually. Revenue in 2012 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn, and Twitter. Download The Talent Project, a free iPad^®app by Kelly Services.

About Kelly Services®Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 550,000 employees annually. Revenue in 2011 was $5.6 billion. Visit www.kellyservices.com and connect with us on Facebook, LinkedIn, & Twitter. Download The Talent Project, a free iPad app by Kelly Services.