Serco Positioned as ‘Leader’ in Customer Contact Center Outsourcing Report from Everest Group
India, November 13, 2013: Serco, the international service company, announced today that its Customer Contact Center Outsourcing (CCO) business has been positioned as a ‘Leader’ by leading global services research and advisory firm, Everest Group, in its recent report, Contact Center Outsourcing (CCO) – Service Provider Landscape with PEAK Matrix™ Assessment 2013. Everest Group previously …