The incessant rains, unprecedented floods and power outages in Chennai have resulted in disruption of some of our services. While voice services were intermittent, data services were impacted. Significant proportion of these have now been restored in Andhra Pradesh, Karnataka, Kerala and Tamil Nadu. The situation in Chennai remains challenging, the teams on ground are working ceaselessly with local authorities to address it on a war footing. We will continue to post updates periodically.
To enable Chennai customers to remain connected in this precarious time, Vodafone is offering pre-approved ‘chhota credit’ of Rs.10 to all pre-paid customers and a credit of 10 minutes for Vodafone to Vodafone calling. In addition, free 100MB mobile data is being offered to all customers. The validity of the talk time credit and free data is two days. For postpaid customers whose bills are due for payment immediately, the time to make the payment is being extended.”