India – March 5, 2014 – McAfee today announced that it has strengthened its technical support capabilities for Indian consumers. This development is in line with McAfee’s increased focus on meeting the demands of the increasingly security conscious Indian consumers. The increased support will see both metro and not metro users provided with the same award winning service provided globally.
In addition to English support capabilities, McAfee has launched Hindi support, which has witnessed an 80 percent growth in call volume within four months of its introduction. McAfee has also introduced a separate India page (http://service.mcafee.com) which allows Indian consumers to choose from phone and chat options to meet their technical and customer support and requirements.
The initiative is in sync with McAfee’s commitment to providing world-class end-user support to its growing consumer base in India. With this, McAfee consumers can now enjoy immediate access to technical support, McAfee products and services, subscription purchase/ renewal in Hindi and English via a dedicated toll-free number.
McAfee customer support is free and available to all Indian consumers who have a valid McAfee product subscription. For any enquiries, consumers can log on to http://service.mcafee.com or dial India toll-free number- 1800 3000 2454/ 000 8004401144.
McAfee, a wholly owned subsidiary of Intel Corporation, empowers businesses, the public sector, and home users to safely experience the benefits of the Internet. McAfee delivers proactive and proven security solutions and services for systems, networks, and mobile devices around the world. With its Security Connected strategy, innovative approach to hardware-enhanced security, and unique Global Threat Intelligence network, McAfee is relentlessly focused on keeping its customers safe. More information is available at www.mcafee.com