Mumbai, April 20, 2016: Intelenet Global Services, a leading Indian exporter of BPM services is recognized as the ‘Supplier of the Year’ for year 2015-16 by Barclays, a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management. Intelenet has been acknowledged for its outstanding contribution in delivering service excellence and coming up with innovative solutions that provide sustainable benefits to Barclays.
Barclays organized the third edition of its annual ‘Go-To’ Supplier Awards to celebrate the contributions of those suppliers that have exceeded expectations. Intelenet was chosen and felicitated the award by Ashok Vaswani, Chief Executive Officer – Barclays UK.
From a global supply base of many thousands, Intelenet was announced as the winner of the Supplier of the Year award in recognition for implementing colleague development programmes, tools and processes, reducing takeover fraud, increasing customer advocacy and also providing incredible support during the Chennai flood disaster.
Intelenet has been investing in newer technologies as well as tapping in-house tools with an agenda to enhance customer experiences in an era that is seeing disruption and design thinking across sectors. Always keeping its clients first, Intelenet presents its clients with solutions that meet basic goals from cost savings to business transformation. Clients also derive tremendous value from Intelenet’s ability to consistently provide operational excellence, significant cost reduction and energized partnerships. The entire Intelenet team, from executives to front-line agents, puts the customer first.
About Intelenet Global Services:
Intelenet is a large global Business Process Outsourcing player, committed to delivering its client’s strategic goals and helping in enhancing, broadening, and deepening the relationship to add value.
Backed by The Blackstone Group, a leading Global Private Equity player, with a current portfolio of clients that includes Fortune 500 companies, Intelenet is a 55,000 people organization spread across 66 global delivery centers across USA, UK, India, Poland, and Philippines; supporting 100+ clients in over 50 languages. Intelenet provides innovative, cutting-edge solutions supporting customers across Contact Centre solutions, F&A, HRO and IT solutions across Banking and Financial Institutions, Healthcare, Travel and Hospitality, Telecom, Retail, Manufacturing, and Information Technology (IT) verticals.
Intelenet’s range of integrated BPO services deliver transformational benefits to clients through reduced costs, ongoing productivity improvements, and process re-engineering.