Top industry body recognizes Intelenet’s excellence in Far Shore outsourcing
India, May 20, 2016: Leading Business Process Outsourcing provider Intelenet Global Services today announced that it has won the prestigious award for the “Best Far-shore Team” by the National Outsourcing Association (NOA). The NOA, is the centre of excellence and highlights best practice in outsourcing industry, which generates £262.8 billion revenue per year in the UK. As a leader in the sector, Intelenet Global Services has been recognised for its outstanding work with blue-chip brands around the world, with particular strength in “Far-shore outsourcing”.
The global outsourcing specialist, which employs more than 55,000 people worldwide, was also shortlisted in two more categories, for their ‘Excellence in Outsourced Customer Service’ and ‘Excellence in BPO’ (Private Sector), demonstrating its industry-leading capability across a wide range of outsourcing services.
The NOA’s Professional Awards are a diverse set of honors highlighting the talent which drives the UK economy through provision of exceptional outsourcing and shared services. Many of the awards recognise individuals and function teams that contribute to the overall success of BPO providers, but who mostly remain unacknowledged for their work in servicing clients efficiently and shaping the global sourcing industry. The winners were announced at the NOA’s Professional Awards 2016 ceremony held on Thursday 19th May 2016.
Bhupender Singh, CEO of Intelenet Global Services, comments: “We are thrilled to receive this NOA award, which comes as a recognition of the additional value we provide to businesses through our outstanding customer service outsourcing.”
Singh added: “We have an excellent track record of building strong relationships with our own clients, as we prioritise agility and responsiveness to their requirements. Our own customer-centric approach translates into our industry-leading provision of outsourced Customer Services. All our solutions are driven by innovative technology and deep-seated knowledge services, enabling us to engage effectively and efficiently with end customers and provide key insights to our clients.
About Intelenet Global Services:
Intelenet is a large global Business Process Outsourcing player, committed to delivering its client’s strategic goals and helping in enhancing, broadening, and deepening the relationship to add value.Backed by The Blackstone Group, a leading Global Private Equity player, with a current portfolio of clients that includes Fortune 500 companies, Intelenet is a 55,000 people organization spread across 66 global delivery centers across USA, UK, India, Poland, and Philippines; supporting 100+ clients in over 50 languages. Intelenet provides innovative, cutting-edge solutions supporting customers across Contact Centre solutions, F&A, HRO and IT solutions across Banking and Financial Institutions, Healthcare, Travel and Hospitality, Telecom, Retail, Manufacturing, and Information Technology (IT) verticals. Intelenet’s range of integrated BPO services deliver transformational benefits to clients through reduced costs, ongoing productivity improvements, and process re-engineering.