IndiGo wins Airbus “Best Operational Excellence Award” Globally


  • Chosen amongst the top 46 international airlines
  • Only Indian carrier to win the award twice


National, 17 May 2017 – IndiGo, India’s largest and fastest growing carrier, has been awarded the coveted award for ‘Best Operational Excellence’ by Airbus for the second consecutive time at a worldwide level, outperforming 46 airlines of international repute. IndiGo’s consistence performance in effective utilization of its Airbus A320 aircraft and maintenance of top-notch dispatch reliability has bagged the company this recognition amongst established global carriers at the A320 Family Symposium.

The selection criteria for the award is based on data covering two years of operation and taking into consideration the number of aircraft in the fleet, daily utilization rate, technical reliability and the number of delays caused due to flights for operational reasons.

With the largest fleet of 134 aircraft in India, IndiGo takes pride in being the frontrunners in operating single-aisle A320s and A320neo fleet in India. In 2011, IndiGo became the first Indian operator to commit to the environment-friendly A320neo bringing a total of 280 Airbus aircraft.

While commenting on the prestigious global award, IndiGo’s President and Whole Time Director Mr. Aditya Ghosh said, “It is a great honour to be the recipient of the coveted “Best Operational Excellence” awards that not only recognize but also reward a few A320 Family operators who have excellent aircraft utilization, in terms of flight cycles and flight hours, combined with excellent Operational Reliability and Delay duration. To be recognized for the second consecutive time after Kuala Lumpur in 2014, it is a proud moment to be receiving the award again for being a large A320 Family operator globally.”


“The fact that these are not jury awards but based on a collection of operational data is a testament to the hard work that thousands of my colleagues put in every day in a tough business and an even tougher environment. I am delighted that IndiGo is being recognized in the global arena and I dedicate this award to every member of the IndiGo family whose commitment to excellence and consistent determination to be better each day has put India on the world stage. It is once more an extremely proud moment for me as an Indian to see an Indian carrier being adjudged as the world’s best!”

About IndiGo


IndiGo is India’s largest airline with a market share of 39.9% as of March 2017. IndiGo is one of the fastest growing low cost carrier in the world (source: CAPA). IndiGo has a simple philosophy: offer fares that are always low, flights that are on time, and a travel experience that is courteous and hassle-free. IndiGo, with a Technical Dispatch Reliability of 99.86%, has one of the best On Time Performances in India. With its fleet of 134 Airbus A320 family aircraft, the airline operates 934 daily flights connecting 46 destinations.

IndiGo is led by its President and Whole-time Director, Aditya Ghosh and is promoted by InterGlobe Enterprises and Mr. Rakesh Gangwal, an aviation industry veteran and entrepreneur. InterGlobe Enterprises is a leader in aviation, hospitality and travel related services‚ growing the market through innovation and service leadership. We build businesses and represent global brands that deliver quality and value. Established in 1989‚ with headquarters in Gurgaon‚ today InterGlobe has a network of 126 offices across 59 cities globally. InterGlobe employs more than 20,000 professionals across its businesses which include IndiGo (InterGlobe Aviation), InterGlobe Technologies‚ InterGlobe Air Transport‚ InterGlobe Technology Quotient‚ InterGlobe Hotels and InterGlobe Education (