Indian users received 2x times more scam calls in 2018

India moves to the second position on the top 20 countries affected by spam calls index.
Telco operators continue to be the biggest spammers in India

Bengaluru, December 18, 2018, Truecaller, today released its annual ‘TruecallerInsight Special Report’ that listed the top 20 spam-plagued countries in2018. According to the report, India has moved to the second position in termsof number of spam calls received by users while Brazil topped the list. One ofthe interesting revelations that came from this report was that scam calls inIndia has doubled in the past year, increasing from 3% to an alarming 7%mark.  In terms of spam calls, the report divulges, that 6.1% of overallcalls received by Indian users in 2018 were spam calls.  However, theaverage spam calls received per user in India has dropped to 22.3 calls peruser/month which is 1.5% less than previous compared to last year.

With regard to spam call categorization,operators and telecom service providers continue to be the top spammers in India with 91% user calls received for the up selling of various offers and balance reminders. This is followed by scam callers and telemarketers who garnered 7% and 2% respectively. Out of this, Truecaller has been successful in identifying and blocking 20.2b calls.

Truecaller has identified and blocked 17.7 billion spam calls globally, where every fourth call that usersreceived was a spam call. Brazil has taken over India as the most spammedcountry in the world with an 81% increase from the previous year. The callercategorization considered in the report includes operators, scam, nuisance,financial services, insurance, telemarketers, debt collectors, political,robocall and e-commerce



People use Truecaller to stay ahead. It helps them know who’s getting in touch, filter out unwanted calls and SMS, and focus on what really matters. The company provides a suite of unique services such as a dialer that offers caller ID, spam detection, messaging and more. Truecaller’s mission is to build trust everywhere by making communication safe and efficient. Headquartered in Stockholm, Sweden, the company was founded in 2009 by Alan Mamedi and Nami Zarringhalam. Investors include Sequoia Capital, Atomico and Kleiner Perkins Caufield Byers.


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