Businesses Willing to Trust Mission-Critical Apps to the Cloud: Infosys Study

 infosysOver 80 percent of large organizations use or plan to use mission-critical applications on cloud


Bangalore, 17 November 2014: Infosys, a leader in consulting, technology, outsourcing and next generation services, today announced the findings of a survey that revealed that cloud is being widely adopted for applications central to business success, with 81 percent respondents either using or planning to use mission-critical apps on cloud in the next two years. The survey found that cost-saving is no longer the primary driver for leveraging cloud; as cloud adoption matures, 77 percent of enterprises consider agility the key driver.


The survey, which covered multiple industries, found that cloud has reached a tipping point. Cloud is gaining momentum, but issues concerning user-experience and consumption of cloud must be addressed with high priority. It revealed that enterprises want to have a holistic view of their IT landscape and seek a trusted cloud ecosystem integrator to improve user-experience and introduce operational simplicity.


These insights from over 300 technology management and business decision makers form the basis of a global study, ‘Simplify and Innovate the Way You Consume Cloud’ that examines emerging trends in managing the cloud ecosystem. These decision makers belong to large organizations across Australia, France, Germany, the UK and the US. This commissioned study was conducted by Forrester Consulting on behalf of Infosys.



  • 77 percent of respondents are either using or planning to use IaaS, PaaS or SaaS for a wide range of business applications within the next two years
  • 66 percent of enterprises agree that they should prioritize developing a comprehensive cloud strategy for their IT infrastructure
  • 70 percent of businesses want to work with a cloud implementation provider that offers a single point of accountability
  • 66 percent of companies are either concerned or very concerned about the complexity involved in managing and governing a hybrid cloud environment
  • Only 27 percent think the levels of self-service and transparency are sufficient
  • 83 percent of the cloud adopters surveyed are struggling to consolidate their cloud services — from IaaS, PaaS, and SaaS and from public and private clouds
  • 69 percent of decision makers consider operational simplicity to drive future demand
  • Geographically, Australia has moved the cloud quickly to production; 86 percent of surveyed enterprises in Australia have used cloud in their production environment for more than a year; while this is only 50 percent in the US; and nearly 60 percent across Germany, France, and the UK.


The full study can be downloaded from


Vishnu Bhat, Senior Vice President & Global Head, Cloud & Infrastructure Services, Infosys:

“While Cloud adoption has definitely accelerated, user-experience has become a major concern for enterprises. They are facing challenges in terms of poor levels of self- service, insufficient transparency and lack of operational simplicity. These need to be addressed immediately as integration and orchestration are critical success factors in an effective hybrid cloud environment. Our open approach to cloud management and Infosys solutions that enable enterprises to manage and govern their cloud eco systems play an important role in addressing these concerns.”


From the study conducted by Forrester Consulting:

“Cloud computing has reached a tipping point for enterprises…some 83% of the enterprises we surveyed are struggling to bring together all their cloud services — from IaaS, PaaS, and SaaS and from public and private clouds to traditional IT.” The study recommends enterprises “consider a cloud ecosystem hub to show all assets from one perspective.”


Additional Resources



In this study, Forrester interviewed 300 organisations in the United States, the United Kingdom, Germany, France, and Australia, to evaluate how a cloud ecosystem integrator can bridge the gap between what business wants from cloud and what IT delivers. These organizations belong to verticals including banking, financial services and insurance (BFSI), retail and consumer packaged goods (CPG), life science, and manufacturing. Survey participants were from large global companies with annual revenue above US$ 1 billion, and their positions cover various leadership roles for cloud adoption, including CIO, CTO, VP, IT Directors of Infrastructure, Operations and Architecture, IT head of line of business (LOB), as well as function LOB Heads like sales, marketing, finance, HR, etc. Questions asked to the participants were about their cloud adoption status, achievements, shortcomings, innovation potential and opinions on trusted partners. Fieldwork was completed during July and August, 2014.


About Infosys

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