Tag «Transformation at Scale»

New Capabilities Expand Genpact Cora Platform’s Ability to Accelerate Customer Journey-Driven Transformation at Scale

Artificial intelligence-based platform’s enhancements connect front-end experiences to back-end operations     LONDON and NEW YORK, June 14, 2018 – Genpact (NYSE: G), a global professional services firm focused on delivering digital transformation, today announced new customer experience enhancements to Genpact Cora, its modular, artificial intelligence (AI)-based platform that helps enterprises accelerate digital transformation at …