Tag «Intelligent Integration»

HGS and Conversable Partner to Transform Customer Experience Through Intelligent Integration of Bots and Brains

Strategic partnership enhances HGS’ CX offerings with artificial intelligence and automation, and a seamless integration of human agents   June 28, 2017 BANGALORE/CHICAGO – Hinduja Global Solutions (HGS), (listed on NSE & BSE in India) a global leader in customer experience (CX), today announced a strategic global partnership with Conversable, the leading Aritificial Intelligence (AI) …