Tag «Iain Regan»

Firstsource and giffgaff win Outsourcing Partnership of the Year at European Call Centre & Customer Service Awards

Firstsource wins award for second consecutive year   Mumbai, June 17 2014: Firstsource Solutions (NSE: FSL, BSE: 532809), a leading global provider of Business Process Management (BPM) services, is proud to announce that its partnership with giffgaff has been awarded the accolade of “Outsourcing Partnership of the Year” in the European Call Centre & Customer …

FIRSTSOURCE AMONG FASTEST GROWING INDIAN COMPANIES IN THE UK

Scores high in Grant Thornton UK LLP report London, Mumbai: May 13, 2014: Firstsource Solutions (NSE:FSL, BSE:532809), a leading global provider of business process outsourcing (BPO) services, is ranked 15th in the UK’s top 41 fastest-growing Indian companies list, published by business and financial advisers Grant Thornton UK LLP. As well as being the highest …

Firstsource’s ‘First Customer Intelligence’ Solution Receives Frost & Sullivan’s 2013 North American New Product Innovation Award for Contact Center Outsourcing

New York I Mumbai I London, January 16, 2014: Firstsource Solutions Ltd., a leading Business Process Management (BPM) company, announced today that it is the recipient of Frost & Sullivan’s 2013 North American New Product Innovation Award in Contact Center Outsourcing. The award recognizes Firstsource’s First Customer Intelligence solution that measures customer sentiment, emotions and …