Shop staff are crucial to ‘big four’ survival as Amazon prepares market entry, says retail expert
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Britain’s big four supermarkets should invest in their workers to remain competitive when Amazon Go launches in the UK, according to a leading retail expert at Aston University. Professor Heiner Evanschitzky, director of the Aston Centre for Retail Insights (ACRI) at Aston Business School, comments: “The big four should be worried about Amazon’s move …