ISS US Gulf introduces Documentation Department to meet customer demand for streamlined service
Inchcape Shipping Services (ISS), the world’s leading maritime services provider, has created a dedicated US Gulf Documentation Department to meet customer demand for a centralised and streamlined service to handle cargo documentation for import and export activity.
The new department will provide expert oversight and guidance for the specific documentation functions that remain in US Gulf ports and provide customers with the best advice and support. Companies already benefiting from the department include Tokyo Marine Europe, Gearbulk and Grieg Star. ISS will now be expanding the service to further key customers with activity across the US Gulf.
Michelle Turner has been appointed as Manager for the US Gulf Documentation Department. Michelle has over 20 years experience in the maritime industry, the majority with documentation, as well as operations including roles as ISS Mobile Port manager and Special Projects Analyst. Says Elaine Penton, ISS Vice President, US Gulf: “Michelle’s meticulous attention to detail, ability to meet deadlines and her excellent customer service is ideal for her latest challenge with ISS.”
Inchcape Shipping Services is the world’s leading maritime services provider. With 289 proprietary offices in 65 countries, and a workforce of over 3,750, the company’s diverse global customer base now includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and inter-governmental organisations.
ISS provides landside commercial and humanitarian logistics, transit, offshore support, informational and other associated marine services. The company also provides a growing range of outsourcing services including global crew and marine spares logistics; port hub agency management; and sophisticated Enterprise Resource Planning solutions through its subsidiary ShipNet.
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