National, April 05, 2017: Atos, a global leader in digital transformation, announces that Charles Dehelly, Atos Senior Executive Vice President, in charge of Global Operations and the TOP performance program, now turning 67, has decided that it is time for him to retire, after more than 8 years of service in the company.

Planned and prepared a long time ago by Thierry Breton, Chairman and CEO, together with Charles Dehelly, the consecutive organizational adjustments have been announced today.

Effective immediately:

• Eric Grall, Head of the Infrastructure and Data Management division (IDM) is succeeding Charles Dehelly as Head of Global Operations and the TOP performance program, reporting to Thierry Breton, Chairman and CEO.
• Peter Pluim, currently Chief Operating Officer of the Infrastructure and Data Management division (IDM), is appointed Head of IDM, replacing Eric Grall. Peter Pluim is joining the Atos Executive Committee in this capacity.

Eric Grall successfully led the Atos Infrastructure and Data Management division of Atos for the last 8 years. Since he joined, the largest Atos business division has grown from 1.8b€ to 6.6b€ revenue and is now ranked #1 European leader in the infrastructure and data management domains. Working side by side with Eric Grall, as Chief Operating Officer for IDM, Peter Pluim has been instrumental in the division’s success.

Charles Dehelly will from now on contribute to Atos growth as special advisor to Thierry Breton, in particular on M&A and strategic projects.

Commenting on the announcement, Thierry Breton, Atos Chairman and CEO said: “It has been a great pleasure to work side by side with Charles over the last 25 years. As expressed unanimously by our Board of Directors last week, Charles deserves the deep recognition of all Atos stakeholders for his outstanding contribution to our company. I wish Eric and Peter, all the best in their new roles.”

Eric Grall’s Biography

Eric Grall comes from HP that he joined after his engineering degree in 1986, and where he held first positions in marketing and R&D product business, before entering the Services activities of the Group in 1998. He then had a number of management positions related to outsourcing, from pre-sales to operations. In 2005, he was appointed Vice-President and General Manager in charge of the Global Services Delivery for HP in the EMEA region, covering outsourcing, consulting and support services and led a major transformation of its delivery model. After the EDS acquisition in 2008, Eric led the ITO activities of the new outsourcing business. Eric joined Atos in 2009 as EVP of the Infrastructure & Data Management division.

Peter Pluim’s Biography

Peter Pluim, was the COO Global Operations for the Atos Infrastructure & Data Management Services Division (IDM). In this capacity, he was globally responsible for Delivery, Service Management, Risk- Audit- and Compliancy, as well as the management of all Transition & Transformation activity. Next to that, he managed directly the IDM leadership in the UK, France and Iberia. He joined Atos in this capacity in September 2012, coming from a sixteen year career at IBM. At IBM, he held a multitude of roles across Sales, Delivery, Line / P&L management, Operations and Finance across different European Countries and the EMEA Headquarters. His most recent roles in IBM were those of Outsourcing Delivery Director for the Benelux and COO of Internet Security Systems EMEA, and IBM acquisition in 2006. Prior to his career at IBM, Peter started one of the first Internet Services Companies in the Netherlands in 1995. Outside work, Peter teaches an IT Service Management class yearly at the Grotius Post-doctoral University for IT Lawyers. He holds a bachelor degree in Engineering.

About Atos

Atos is a global leader in digital transformation with approximately 100,000 employees in 72 countries and annual revenue of around € 12 billion. The European number one in Big Data, Cybersecurity, High Performance Computing and Digital Workplace, The Group provides Cloud services, Infrastructure & Data Management, Business & Platform solutions, as well as transactional services through Worldline, the European leader in the payment industry. With its cutting-edge technologies, digital expertise and industry knowledge, Atos supports the digital transformation of its clients across various business sectors: Defense, Financial Services, Health, Manufacturing, Media, Energy & Utilities, Public sector, Retail, Telecommunications and Transportation. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline. Atos SE (Societas Europaea) is listed on the CAC40 Paris stock index.

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Atos Signs Exclusive Three-Year Agreement with ClickFox to further automate its data analytics service portfolio

National, May 2, 2016: Atos, an international leader in digital services, today announced that it has signed an exclusive three-year partnership agreement with ClickFox to improve its managed services through greater use of automation and robotics. With ClickFox, Atos is able to gather evidence-based insights for addressing service enhancement across its global operations by determining highest-value opportunities for robotics process automation.

“In the new digital world, our focus at Atos is to orchestrate the complexity of legacy technology and digital services under one unified view, supported by service analytics to deliver new levels of quality, agility and savings through automation,” said Michel-Alain Proch, Group Senior Executive Vice President, CEO North American Operations. “Our partnership with Clickfox is a key foundation in this approach by providing the necessary insight into the customer journey so we can more accurately identify where to automate for the best results.”

By integrating ClickFox within its managed services business, Atos is able to collect and analyze data across its entire global operations. These digital service ‘journeys’ provide visibility into previously obscure operational performance dynamics, and thus allows Atos to prescriptively reengineer and automate procedures that deliver maximum impact for its customer base.

“Clickfox enables us to gather data that is mapped to journeys, which align to key IT and business processes within our Managed Services offerings,” said Eric Grall, Head of Managed Services for Atos. “This enables us to apply our analytics expertise against these journeys to quickly analyze trends and areas which need improvement. These insights are also used streamline and automate the delivery of our IT solutions and services across multiple channels.”

“It’s exciting to see new industries embracing journey sciences as the best vehicle for advanced analytics”, said Marco Pacelli, ClickFox CEO. “Atos will leap ahead of its competition by applying advanced data connectivity and journey analytics to its Big Data environments to deliver Service Automation and Intelligence Use Cases to its 2,200+ clients.”

About ClickFox

ClickFox is the creator of the journey data standard and the only specialized journey solution certified on Hadoop. With over a decade of expertise monetizing the world’s largest customer interaction sources, we have proven success transforming big data into connected, dynamic journeys delivering billions in incremental revenue, operational efficiencies and c-sat improvements to our clients.  Learn more at www.clickfox.com.

About Atos

Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.

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